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Sunday, 07 January 2018 13:27

New Year’s Resolutions for the Office

Goals for customer service from Latimer Insurance, Bethesda MDThere seems to always be a desire to start fresh with new goals for improvement – thus our penchant for New Year’s resolutions.  But they are not just for individuals.  They can be very productive for the business office as well – particularly in terms of improving how we serve our customers.  Since it’s not a costly process, there is little reason not to take the time to meet with the staff and set a few new goals.

Read below for five suggestions to get you started. …

Published in Latimer Insurance Blog